Scheduling funeral services at a funeral home in Progreso, TX isn’t fun for anyone. It’s one experience that families do not look forward to under any circumstances. But that doesn’t mean that a funeral home shouldn’t do their absolute best to provide you and your family with the best service possible when you’re working with them. They should go above and beyond to make what is a tough situation slightly easier on everyone. If a funeral home doesn’t do this or, worse, if they don’t offer great service by any stretch of the imagination, there are some steps you and your family should take to ensure that other families don’t have the same experience with them. Take a look at some of the things you should do if you’re unhappy with the service that a funeral service provides to you and your family. Set up a meeting with the owner of the funeral home. In some cases, you may have worked directly with the owner of a funeral home while planning Progreso, TX funeral services for your loved one. Many funeral home owners take a hands-on approach while helping families make funeral arrangements. But if you didn’t work with them, don’t be afraid to reach out to them to speak with them about your experience with their funeral home. They’ll want to know if you weren’t 100 percent satisfied with the service you received. Leave a negative review for the funeral home. When you sit down with the owner of a funeral home, they might be able to offer up a reasonable explanation for why you didn’t receive the kind of service you expected. They might also be able to extend some kind of refund to you to make you a little happier with their service. But if they don’t make any effort to hear you out and explain why you received such bad service, you should consider leaving a negative review for the funeral home online. This will let others know that they should steer clear of working with the funeral home. Tell your family members and friends not to use the funeral home. Outside of leaving a negative review for a funeral home online, you should also talk with your family members and friends about your experience with a funeral home and steer them in a different direction if they ever ask you for funeral home recommendations. Be prepared to tell them why you weren’t a big fan of working with a particular funeral home while planning your loved one’s funeral services. Contact the Federal Trade Commission about the funeral home. If you do everything else mentioned here and still don’t feel better about the experience you had while working with a funeral home, reach out to the Federal Trade Commission to discuss your experience with them. This is an especially effective approach to take if you feel like you may have been overcharged for services at a funeral home. The FTC can help you with whatever complaints you have about a funeral home. You won’t ever have to worry about getting anything less than great service when you call on McCaleb Funeral Home to help you make Progreso, TX funeral arrangements. We make it our mission to make sure families are completely satisfied with the service we provide. Call us at (956) 968-7533 or stop by and meet with us at 900 W 4th St, Weslaco, TX 78596 to see what sets us apart from other funeral homes.